At Neurosynaptic Communications Pvt Ltd (hereafter referred as 'Company' in this policy) we deeply care about privacy and confidentiality of Personally Identifiable Information (PII). We believe in transparency and we are committed to being upfront about our privacy practices.
Software Applications and Medical Devices (Products) supplied by the Company are used by health workers to provide healthcare services to the population, by enabling them to enter clinical information about the patients in their Electronic Medical Record (EMR) and measure & upload various diagnostic parameters for the patient before and/or during an online consultation with a doctor.
The doctors can also use the same Products to provide consultation to patients who are otherwise deprived of quality healthcare either due to distance or cost.
This privacy policy describes the practices followed by Company with regard to information about you that we obtain, either directly or indirectly through third-party affiliates, through the Products. We do not control and are not responsible for the privacy practices of, or the data available on, the websites of third parties, and we urge you to evaluate the soundness of these practices for yourself.
Please read the following carefully to understand what happens to Personally Identifiable Information (PII) that you choose to provide to Company. By visiting Company website and/or using the Products, you are accepting and consenting to the practices described in this policy.
We are committed to ensure the security of your personal information. The Products have adequate security measures in place to protect the loss, misuse and alteration of the information. Company also follows all the guidelines put forth by various internationally standardised privacy compliances to ensure the protection of Personally Identifiable Information (PII). We use SSL Technology to create secure connection to upload information to our servers on the cloud and all the data is backed up periodically. We have also complied with the provisions of the Information Technology Act, 2000.
While we have taken utmost care to ensure your data security and integrity, Unfortunately, the transmission of information via the internet is not completely secure. Although we shall do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Keeping that in mind, we cannot be held responsible for any compromise of data.
In case of data breach incidents involving Personally Identifiable Information (PII), we shall provide a reasonable and consistent response to the data subjects, controllers as well as the regulatory authority within stipulated time. In case you need to reach out to us regarding any breach incidents, you can contact us by using the contact information provided on this page or on our Website.
Following information may be collected while using our Products.
The data that we collect can be typically classified into "Personal information" and "Anonymous".
Personal information is information which can be traced back to a particular user. This can include your name, e-mail addresses, phone number or your health records. We collect personal information when you register or use our services. Personal Information also includes your health records.
Anonymous information is information which cannot be traced back to any particular user. This is collected using cookies, the Products, and other means. This information is typically used to enable the delivery of various services and also to improve your experience while using our products and services. We may also use third-party advertisers to show you relevant advertisements, you can view their privacy policies at their respective websites. We cannot be held responsible for what the third-party advertisers do with your data.
The Product's registration form requires users to provide us contact information, such as a name, mobile number and e-mail address. By subscribing to the Company's Products and Services, you have agreed to receive email notifications that are necessary for the Company to communicate important information to you. These emails are notifications only.
On your acceptance, the Company also may use this information to send periodic newsletters and/or promotional material from third-party partners or sponsors. You may opt-out of receiving future mailings by changing your account settings. Contact information may also be used by the Company to contact you, when necessary.
When you use the Products or visit the Website, the Company may collect and store the name of the domain and host from which you access the Internet; the unique Internet protocol (IP) address of the computer you are using; the browser software you use and your operating system; the date and time you access our sites; and the Internet address of the site from which you linked directly to our sites. The Company will use IP addresses to identify any visitors who refuse to comply with the Company's rules or terms of use.
We may also collect other data like the equipment used to visit the Website or use the Products, the patterns of searching and browsing that preceded access to Products and Website, and the patterns of searching and browsing on the Website and Products.
Clinical information, as well as measurements from various diagnostic devices, shall be captured during the consultation.
Company does not sell, lease or rent collected or received Personally Identifiable Information (PII) to any non-affiliate companies or entities. Any information you provide us shall be used only upon consent and Company ensures to address confidentiality and privacy until the information is discarded completely. We shall, if need be, share your information with subsidiaries and trusted partners and our own services providers that support the services that we provide.
All such affiliates are prohibited from processing Personally Identifiable Information (PII) and are required to maintain the confidentiality and privacy of personal data. We shall make all reasonable efforts to ensure that personal data is not disclosed to regional/national institutions and authorities, unless required by legal or any other local (within country) or international (outside country) jurisdiction.
Company uses information collected through tracking technologies, such as cookies and beacons, to improve the functionality of the Products. The Company may collect this information to conduct system administration and site analysis. This is done using analytical, statistical tools/software or performed in collaboration with third parties. We may also share non-identifiable, aggregated data with our partners and other third parties. It is also used by us to track the total number of users of the Products in aggregate form and identify the type of Internet web browser (e.g., Google Chrome, Mozilla Firefox, etc.) and operating system (e.g., Windows, Android, etc.) used by the visitor. This information allows us continuously to improve our Products.
Clinical information collected during the consultation is used by the Doctor to arrive at a final/provisional diagnosis and decide on the course of treatment for the patient.
You have the following rights over your data:
The Products and Website are not intended for use by individuals under the age of 18 unless parental consent is provided. The Products are a facility and only contains information about children to the extent you, the user, provides that information. It is your responsibility to protect your passwords and account information to prevent such use.
We reserve the right to make periodic updates and revisions to this Policy. We also reserve the right to change this policy at any time and without any notice. Any changes will be posted on this page. Please check this page to review whether any changes have been made to the Policy. Your continued use of our Products and Website constitutes your agreement to this privacy statement and any updates. We also encourage you to provide feedback and comments using the contact information below.
Users of our Products and visitors to our website, who have questions about this privacy policy, the privacy practices of the Company, or their dealings with our Products and website, insofar as their privacy and confidentiality are concerned may also contact us at info@neurosynaptic.com